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Con Ed Reimbursing Certain Storm Related Costs

There are certain requirements that must be met for food and medicine reimbursement.

By Lanning Taliaferro, Patch Staff | Mar 14, 2018 2:38 pm ET | Updated Mar 14, 2018 2:48 pm ET

WESTCHESTER COUNTY, NY — ConEd may offer reimbursements to residents who had food and medicine spoilage as a result of power outages during the two nor’easters in early March. Together, the two storms caused more outages in Westchester than Hurricane Irene did in August 2011.

High, sustained winds and heavy, wet snow brought down trees and branches. Those trees and branches fell into overhead wires, bringing the wires, along with poles and transformers in many instances, down onto streets and sidewalks. The company brought in mutual aid workers from 20 states and Canada to work around the clock on untangling wires, removing trees and rebuilding a large portion of the electrical delivery system.

For reimbursement, there are certain requirements that must be met. Review the requirements prior to filing a claim to make sure you are eligible.

If food or medication went bad because of a residential outage, you can file a claim as long as it’s within 30 days of the outage. Send the form through one of the methods below:

• Email: NewClaims@conEd.com
• Fax: 1-212‑979‑1278
• Mail: Con Edison Claims Department, PO Box 801, New York, NY 10276
• Residential Spoilage Claim Forms (PDF)

For commercial customers, if food or medication went bad because of an outage, you can file a claim as long as it’s within 30 days of the outage. Send the form through one of the methods below:

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• Email: NewClaims@conEd.com
• Fax: 1-212‑979‑1278
• Mail: Con Edison Claims Department, PO Box 801, New York, NY 10276
• Commercial Spoilage Claims Forms (PDF)

Spoilage Claims Limitations

Residential reimbursement is limited to food and medication spoilage. You may file a claim up to $515 for loss of food due to lack of refrigeration. All claims must include an itemized list and claims over $225 must include proof of loss (ex: receipts, cancelled checks, photographs of food, etc.) in addition to an itemized list.

Reimbursement for prescription medication lost due to lack of refrigeration is not included in the $515 maximum for spoiled food. You must include an itemized list and proof of loss (prescription label, pharmacy receipt, etc.). Con Edison may request authorization to verify the loss of prescription medication.

Commercial reimbursement is limited to perishable merchandise lost due to lack of refrigeration. You may file a claim of up to $10,200. Claims must include an itemized list and proof of loss.

CON ED NOTES: All claims are subject to review. Whether or not a claim is deemed valid depends upon the circumstances of the interruption and the damage incurred. Only claims resulting from a loss of power for 12 hours or more within a 24-hour period will be considered. Unfortunately, losses incurred as the result of an outage caused by conditions beyond our control (storms, floods, vandalism, etc.) cannot be honored. All reimbursement is governed by Con Edison’s [electric rate schedule].

PHOTO: Lockwood Avenue, Yonkers NY after 2nd nor’easter/ Con Ed